Chegg Tutor’s chat

Chegg has decided to innovate one of its main products: Chegg Tutors One. Moving away from an hour-long online lesson with a Community Tutor, they will introduce Chegg Expert Chat, a tool where a student can learn or get answers from an expert within a chat-base platform. Here are some samples of Chegg Tutor’s UX …

Chegg Flashcards UX Writing

Some examples of messages that add voice, delight, and usability to the user’s experience, as well as manage frustration and provide a worry-free, positive feeling. Error message It’s an edge case, but one we’d like to avoid possible frustration and confusion. In this error message, a deck of cards that the student had previously accessed …

Scratchpad Onboarding

Chegg has decided to innovate one of its main products: Chegg Tutors One. Moving away from an hour-long online lesson with a Community Tutor, they will introduce Chegg Expert Chat, a tool where a student can learn or get answers from an expert within a chat-base platform. On its previous experience, Chegg Tutor’s offered what …

Chegg Flashcards Scoring

Chegg Flashcards is a flashcard app aimed at college students with the goal to help them study for a test or master a new concept. The product offers a wide range of User Generated Content as well as the ability to create your own. It also offers other study tools such as Scoring (explained below) …

Fitness Studio Blog post

First published Nov 2018 SPEED UP YOUR TRAINING PROGRESS WITH SIMPLE CHANGES There is a reason doctors call it “to practice medicine.” When it comes to the human body, it’s naive to think that even those most experienced among us know everything there is to know. For starters, our bodies are masters in adapting to …

Lead gen Ebook – UDEMY BRAZIL

While working at Udemy, one of my main goals was to not only attract new instructors to the platform through an organic funnel but also to lead them through the creation process using both the product and marketing channels.  Designing and executing an Inbound Marketing strategy was, then, the obvious choice to attract and educate …